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Estimated Delivery time 3-5 Days .

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Replacement Policy

Replacement Policy

DAMAGED ITEM OR OMITTED ITEM

Elegant Décor provides a hassle-free replacement policy in the event that a product is delivered incorrectly or damaged.
Elegant Décor will cover the return shipping costs in the event that a shipment is damaged or delivered incorrectly.
If you do not submit your claim within 24 hours of delivery and return the merchandise within 7 days, Elegant Décor will not be responsible for any replacement.

If a product is shipped incorrectly or damaged, follow these procedures:

Within 24 hours, Whats-App us a photo of your goods and a brief description of the problem at 0300-1113045.
Gently repackage the item into its original container.
Our courier partner will pick up the incorrect or damaged package and deliver the

TERMS & CONDITIONS

No return or exchange policy.
There are no refunds for any shipping costs.
Things that you return to us and aren't eligible for a replacement will either be discarded or shipped back to you at your cost.

CANCELLATIONS

Our staff works carefully and swiftly around the clock to handle your purchase and aim for faster delivery times. Because of this, cancellations are only permitted if the package hasn't been verified and handled by our warehouse staff.

For this reason, we highly advise you to contact us in the event of a cancellation by email at info@elegantdecor.pk (OR) WhatsApp us at +923008111582, before our sales agent confirms your order. This will help you prevent disappointment.

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